How Can We Help You ?
Find step - by - step guides, tutorials, FAQs and troubleshooting tips to get the most out of Enhancia
Step - by - Step Guides
Short, clear guides to help you get started
How to Create a Project & Upload Photos
Learn how to organize your work into projects and upload images for editing.
How to Enhance an Image
Use our AI Studio Tools to automatically reimagine spaces.
How to Create Ad Copy
Generate professional property listing copy using AI.
How to Create a Video
Turn your enhanced property photos into a professional video slideshow.
How to Create a Collage
Combine two property photos into a side-by-side collage.
How to Create a Floor Plan
Generate an AI floor plan from a property photo.
How to Create a Boundary
Generate an AI boundary/site overlay diagram from a property image.
Educational Guides
Learn how to get better results beyond just using the editor
Complete Guide to AI Real Estate Photograph Enhancement
Learn the exact steps to get stunning property photos using our AI Studio Tools.
The Ultimate Pre-Photography Checklist
A quick checklist to prepare a space before taking photos for AI enhancement.
How to Capture Great Input Photos with Your Phone
Help the AI give you the best possible output by providing a good input photo.
Common AI Failure Prevention
Avoid common mistakes that reduce AI enhancement quality.
Camera Settings Guidance
Optimise your camera settings to get the most from AI enhancement.
Ethical & Real Estate Accuracy Considerations
Ensure your AI-enhanced images meet real estate accuracy and compliance standards.
Quality Evaluation Framework
Objectively judge whether an input photo is suitable for AI enhancement.
Frequently Asked Questions
Quick answers to common questions
General
What file types does Enhancia support?
We currently support JPG, PNG and HEIC. Very large files may be automatically resized for performance.
Is there a free trial?
Yes, you can try Enhancia with our free trial, which includes 10 free credits.
Are my photos private?
Yes. Your images are stored securely and are not shared with third parties. You maintain full ownership of your content.
Can I use Enhancia for non-real-estate images?
No — Enhancia is specifically designed for real estate photography and isn't intended for general or non-property images. Its AI is trained to enhance interiors, exteriors and property-related scenes (like rooms, buildings and landscapes), optimizing lighting, structure and spatial details for listings rather than everyday photos.
Technical
How fast are images processed?
Most images are processed within a few seconds, depending on size, effects applied and current system load.
Is there a limit to how many images I can edit?
No — there's no limit to how many images you can edit. Enhancia uses a credit-based model, so you can process as many images as you like as long as you have available credits.
Billing
What happens if my payment fails?
Your subscription may be paused until payment is updated. You'll still have access to your account to view and download your existing files.
Can I cancel my subscription anytime?
Yes. You can cancel at any time from your account settings. You'll keep access until the end of the current billing cycle.
Fix Common Issues
Quick solutions to resolve problems
Upload Failures
Slow Processing
Account Issues
Billing Questions
Latest Updates
Stay up to date with new features and improvements
Still Need Help ?
Can't find what you're looking for? Submit a support ticket and we'll help you personally.
Email Support
support@enhancia.com
Within 12 hours
Send us a direct email for general questions, billing enquiries, or anything that doesn't require a formal case. Best for quick, straightforward requests.
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Mon–Fri 9AM–5PM
Submit a formal support ticket for technical issues, account problems, or anything that needs tracking and follow-up. Our team will investigate and respond with a full resolution.